Joyce personally returned my email request the next day before 10:00am. She went over what was required of me and I told her about my experience as a pharmacist. I asked if she had experience with pharmacist resume and, after all was complete, she was able to convey what a pharmacist does in the settings I told her about. When completed, she strongly encouraged my review of the resume and cover letter (both are separate costs) and resubmit if there were any errors. (There were a total of three.) I strongly encourage the use of her services. Make sure she is fully aware of what you do and then the language to explain what you do becomes that much more effective in the resume building. Thank you, Joyce!